Emotional intelligence (otherwise known as the emotional quotient or EQ) is the capacity to perceive, use, and control your own emotions in constructive ways to alleviate tension, interact efficiently, engage others, resolve obstacles, and defuse conflict. Emotional intelligence lets you develop better relationships, excel at school and at work, and accomplish your professional and personal goals. It will also help you communicate with your emotions, turn your intentions into action, and make educated choices about what matters most to you. Drawing from a variety of different references, a basic concept of emotional intelligence defines the capacity to track one’s own emotions as well as the emotions of others, to accurately differentiate between and mark different emotions, and to use emotional knowledge to direct one’s thought and actions and affect that of others. Let us understand what is emotional intelligence.
What is Emotional Intelligence
Emotional intelligence is something we use as we empathise with our colleagues, hold deep discussions regarding our relationships with significant ones, and try to handle an unruly or distracted kid. It helps us to communicate with others, to understand ourselves better, and to live a more genuine, safe and happier life. While there are many kinds of intellect, and they are always intertwined, there are some very important gaps between them. When it comes to happiness and achievement in life, EQ is just as important as IQ. Learn how you can improve your emotional intelligence, develop better relationships, and accomplish your goals. If you think IQ is more significant, you may be shocked at what you’re going to learn in this piece. Some claim that our achievement is more important than cognitive intelligence.
If you’re not sure what is emotional intelligence, then you’ve come to the right spot. Read on to see what this is and why you should hear about it.
Emotional Quotient vs Intelligence Quotient
EQ is emotional intelligence, which, as mentioned above, is all about the recognition of emotions between ourselves and others, the interaction with others, and the expression of our feelings. In the other hand, IQ is cognitive intelligence. This is the intellect that people are usually more acquainted with, and it is the form that is most often referred to when the term “intelligence” is used. It is also the form that is most commonly calculated by tests and estimated by items such as the grade point average.
Social Intelligence vs Emotional Intelligence
Social intelligence is more closely linked to emotional intelligence than IQ is, since both have to do with managing social or emotional conditions. However, there are two different forms of intellect, even though they intersect slightly. Emotional intelligence is more related to the present, in that it is used to recognise and control feelings at the moment. Social wisdom has plenty of the same talents and knowledge, but is also focused on the future. It helps you to consider the thoughts, personalities, and actions of yourself and others in order to produce beneficial results.
Components of Emotional Intelligence
According to Daniel Goleman, there are five components or elements of emotional intelligence:
1. Self awareness
Self-awareness may be described as the capacity to recognise and comprehend your own emotions. It is the foundational building block of emotional intelligence, as we control ourselves, have compassion for others, and so on, all depend on the recognition and comprehension of emotion within ourselves.
2. Self regulation
Self-regulation is a step further—to have a high EQ, we must not only be able to understand our own feelings, but we must also be able to communicate, control and handle them properly.
People who have high EQs often usually have more innate drive. In other words, people at EQ level are attracted by internal factors rather than external incentives such as money, respect, or fame. People with high EQs are inspired by their own personal purposes and strive towards their own goals.
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Empathy can be described as the desire to consider how other people feel and know, on an intimate level, how you would feel if you were in their position. It doesn’t mean that you sympathise with, validate, or endorse their actions, only that you can see things from their viewpoint and feel what they feel.
5. Social skills
Social skills are, ultimately, the last part of the EQ puzzle; these skills are what make it possible for people to communicate with each other emotionally and to effectively manage social circumstances. People with high EQs typically have higher-than-average social skills and are able to successfully follow their goals and achieve the results they desire while engaging with others.
Key skills in Emotional Intelligence
This emotional intelligence system has been tailored to fit business and corporate environments. In this organisational sense, there are a few sub-components and skills that lead to higher emotional maturity and greater performance as an individual, a company member and an organisation member:
- Emotional awareness: recognizing one’s emotions and their effects
- Accurate self-assessment: knowing one’s strengths and limits
- Self-confidence: sureness about one’s self-worth and capabilities
- Self-control: managing disruptive emotions and impulses
- Trustworthiness: maintaining standards of honesty and integrity
- Conscientiousness: taking responsibility for personal performance
- Adaptability: flexibility in handling change
- Innovativeness: being comfortable with and open to novel ideas and new information
- Achievement drive: striving to improve or meet a standard of excellence
- Commitment: aligning with the goals of the group or organization
- Initiative: readiness to act on opportunities
- Optimism: persistence in pursuing goals despite obstacles and setbacks
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Empathy/ Social Awareness:
- Empathy: sensing others’ feelings and perspective, and taking an active interest in their concerns
- Service orientation: anticipating, recognizing, and meeting customers’ needs
- Developing others: sensing what others need in order to develop, and bolstering their abilities
- Leveraging diversity: cultivating opportunities through diverse people
- Political awareness: reading a group’s emotional currents and power relationships
- Influence: wielding effective tactics for persuasion
- Communication: sending clear and convincing messages
- Leadership: inspiring and guiding groups and people
- Change catalyst: initiating or managing change
- Conflict management: negotiating and resolving disagreements
- Building bonds: nurturing instrumental relationships
- Collaboration and cooperation: working with others toward shared goals
- Team capabilities: creating group synergy in pursuing collective goals
Characteristics of Emotional Intelligence
There are also traits that can be used to identify individuals with high and low emotional intelligence. These are the seven characteristics better represented by workers and leaders with a strong EQ:
- They’re not afraid of change. They realise it’s a part of life, and they’re easy to adapt
- They’re self-conscious. They know what they’re good at, what they can do, and what kind of environments they’re best suited to
- People with EQ are empathetic. They can clearly connect to others and understand what they are going through
- They are committed to consistency, but they understand that perfection is an unrealistic standard
- People with EQ are disciplined and willing to have a stable working and personal life
- People with EQ are adventurous and open-minded, and they love to discover the possibilities
- They are gracious, thankful and content
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Why is it important to develop Emotional Intelligence
Why should we be involved in improving our emotional intelligence skills? Being able to understand your feelings is key to knowing what can lead you to flourish and become more strong. This is because, as humans, we appear to be extremely sensitive and social beings. Being emotionally intelligent will help you communicate with others, enhance your success at work, develop your leadership skills, become more flexible, and more. It turns out that getting a high EI rating will make you competitive in just about every part of your life.
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